Change happens. It’s everywhere. Maureen carefully explains the steps involved in change, why we resist it, and most importantly, practical tools to anticipate, accept and even enjoy it.

Busy lives take their toll and it’s a big one. Take it from a person who has been to the edge, hung over it and made it back. Maureen delivers practical tools to help people live better lives personally and professionally. She’ll share ways to nurture and care for ourselves in positive ways. Her sense of humor shines in this program that helps everyone to balance and lighten up.

Are your dreams under the bed? Are you full of fear and complacency? Maureen inspires people to take a closer look at their lives, dreams and goals (and if they don’t have any, she’ll inspire them to create some). She encourages people to examine their choices, risk, grow and take action.

Looking at the world with her unique sense of humor, Maureen shares the good, the bad and the “unconscious” of internal and external customer service. Maureen helps people realize the value of excellent service and shares ideas on how to improve yours and make it count.

Dealing with difficult people is a time and energy drain we’d all avoid if we could. They can be at home, at the corner store or in the cubicle next door. Yet they seem to appear when we least have time or patience for them. Maureen will discuss why they “bug” us, and give practical ideas on how to communicate and handle them.

T.E.A.M.=Together Everyone Achieves More. Maureen will give ideas on how we can make teams work, help people communicate better and fill our work settings with more enjoyment and productivity.

Using clear concepts and a step-by-step process, Maureen will teach your group how and why a resolution process is a great win-win way to handle conflict. Everyone can identify and benefit from learning these skills. Your workplace will never be the same, your kids will be amazed, and you will come out of your dry cleaners smiling.

From age 45 on, people should be preparing for retirement in many ways. Maureen will discuss critical things to consider for a happy, rewarding future. This is not a financial seminar, but a discussion about planning for the equally important aspects of our retirement–our time, relationships, interests, family, etc.